Privacy Policy

effective date: June 1, 2016

This Privacy Policy applies to the Arise Infosoft (“Arise”) website and online services accessible through ariseinfosoft.in, including subdomains, (the “Service”) and details information we collect, use and disclose to third parties about our users, including you.

We collect and use your information internally and may disclose your information to third parties, outside of Arise, in certain situations described in the Privacy Policy.

The Privacy Policy addresses two kinds of information: (1) Personal Information; and (2) Anonymous Information. Personal Information identifies you and includes, for example, a first and last name, telephone number, address, email address and other information used to identify you. Anonymous Information does not identify you and can be combined with Anonymous Information about other users.

1. What Information We Collect

We collect your Personal Information as follows:

• We collect your first and last name, company name and address, telephone number and email address when you register an account to access the Service (“Account”) or obtain access to an Account.
• We collect transaction information you provide when you purchase a license to the Service and includes your first and last name, company name and address and credit card information (“Transaction Information”).
• We collect viewing pattern and behavior statistics associated with your Personal Information to determine your particular use of the Service. Such information is derived from IP addresses, cookies or a JavaScript beacon and includes, but is not limited to, date and frequency of page visits, number of page clicks, popularity of applications, file types and file size uploaded, current page and actions taken.
• We collect backups of your Account and all Personal and Anonymous Information contained within.

2. How We Use Your Information

We use Personal and Anonymous Information internally to provide the Service to you, understand your needs and provide you with better service and information, in particular:

• To provide the Service to you, such as hosting and displaying information, providing Service updates, improving or expanding the Service and addressing technical issues.
• To contact you in connection with your activities on the Service, such as informing you of new features, conducting surveys, or delivering Service related announcements such as outages, suspensions or changes to the Service. This contact typically will occur through an in-Service pop-up message or email or both.
• To establish and maintain your Account and to protect the security of your Account.
• To provide customer support or to resolve customer issues.
• From time to time, we may use your Personal Information to contact you by email or through an in-Service pop-up message for market research or promotional purposes or studies and that you may opt out of by contacting Arise at info@ariseinfosoft.in or by clicking an opt-out link located in such an email.
• To respond to inquiries from law enforcement or to defend our rights or the rights of others.

3. Third Parties We Disclose Information To

We disclose Personal and Anonymous Information to third parties, who may be located in a foreign jurisdiction and subject to foreign laws, as follows:

• Personal or Anonymous Information included in an Account is visible to all parties that have access to such Account.
• Arise may disclose your Personal and Anonymous Information with our parent companies, affiliates, subsidiaries and contractors for internal purposes, including uses related to the Service, improvements to the Service and extending special offers to you. Arise will ensure all persons or entities under our control that have access to your information will have executed confidentiality and non-disclosure agreements whereby they will not have the authority to use any aspect of your Personal Information other than to provide the Service for which Arise has retained them to provide. Arise will at all times disclose only the minimally necessary information to third parties to facilitate provision of the Service.
• To third parties who process your Personal and Anonymous Information into anonymous actionable data that Arise uses to understand how you use the Service, to improve the quality of the Service and to pursue customer leads. Such third parties aggregate Personal or Anonymous Information provided by Arise into anonymous aggregate data and may use and disclose aggregate data for any purpose. We never analyze demographics information or sell your information to third parties.
• We disclose your Transaction Information to third parties for payment processing and fraud prevention purposes.
• To respond to inquiries from law enforcement or to defend our rights or the rights of others.

4. Cookies and JavaScript Beacons

The Service uses Cookies, JavaScript beacons and similar technologies to collect certain Personal and Anonymous Information, as described above. A cookie is a small file we place on your computer and acts as a unique identifier. A cookie does not allow us access to your computer or any information about you, other than the information you choose to share with us. By declining to accept cookies or by disabling JavaScript you will not have access to certain Service features.

5. Information Storage and Retention

Your Personal Information is retained until you request its deletion pursuant to section 11 or until Arise no longer requires such information for the purpose for which it was collected.

6. Change of Ownership or Business Transition

In the event of, or in preparation for, a change of ownership or control of Arise, or a business transition such as the sale of Arise assets, we may disclose your Personal and Anonymous Information to third parties who will have the right to continue to use such information in the manner set forth in this Privacy Policy.

7. Third Party Software and Services

Use of the Service may involve third party software or services, the use of which may disclose your Personal or Anonymous Information to third parties. Additionally, third party software and services may collect Personal Information about your online activities over time and across different websites. The Privacy Policy only applies to information that Arise collects, uses or discloses and does not apply to the collection, use or disclosure of your information by third parties through third party software or services. Use of third party software or services may require you to accept a third party’s terms of service/use, privacy policy or other agreement. It is your sole responsibility to determine whether any third party privacy policy or other agreement is acceptable to you.

8. Children

The Service is not directed to children under the age of 13 and we do not knowingly collect personal information from children under the age of 13. If we learn that we inadvertently collected Personal Information from a child under the age of 13, we will delete that information as quickly as possible. If you are a parent or guardian of a child who you believe provided Arise with Personal Information without your consent, please contact Arise at info@ariseinfosoft.in.

9. Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. The Service may use industry standard SSL (secure socket layer) encryption to transfer information.

10. Updates

Arise reserves the right, at its sole discretion, to change or modify or to add or remove portions of the Privacy Policy at any time (“Updates”). We agree to notify you of Updates through a Service message and to make them available at ariseinfosoft.in. You will be deemed to have accepted any Update by continuing to use the Service.

11. Your Rights

You may contact Arise to obtain a copy of any Personal Information we have collected about you, the production of which may be subject to a fee as permitted by applicable law. In addition, you may contact Arise to correct or delete such information, except to the extent that retention is necessary for our legitimate business purposes, required by applicable law, in the control of a third party or where correction or deletion is not technically feasible.

12. Contact Us

If you have questions or comments about the Privacy Policy or Arise’s information collection in general, please contact us at info@ariseinfosoft.in or:

Arise Infosoft
Attn: Privacy Policy
21,Kanchandeep Complex, Nehrunagar,
Ahmedabad,380015.

All personal information you provide via email, mail or telephone will be kept confidential.